Privacy Policy
At Equitable Marketing Association (EMA), we respect your privacy and are committed to protecting your personal data. This policy outlines how we handle your information when you browse our website or purchase our handmade bags and accessories.
Quick Navigation
Information We Collect
When you browse our site, purchase a handcrafted bag, or interact with our platform, we collect certain personal details to process your orders and improve your shopping experience. We categorize this information as follows:
Contact Details
Essential details required to deliver your orders to your doorstep.
- Full Name
- Billing & Shipping Address
- Email Address & Phone Number
Payment Info
Processed securely. We do not store your full card credentials on our servers.
- Credit / Debit Card numbers
- UPI details & netbanking options
- Secure gateway tokenization
Account Info
Credentials created by you for a personalized portal experience.
- Unique Username
- Encrypted Password
- Order history & preference settings
How We Use Your Information
EMA utilizes the gathered information to streamline delivery, process secure payments, and provide updates about our sustainable initiatives. Specifically, we use your data:
Order Fulfillment
To process, validate, fulfill, and ship your bag orders, ensuring they are delivered directly and accurately to your address.
Customer Support & Communication
To update you about your order status, provide tracking info, answer queries, and offer responsive post-purchase customer support.
Marketing & Promotions
To send you newsletters about our new collections, fair-trade stories, or promotional offers. You can easily opt-out or unsubscribe at any time.
Data Security
Our Security Standards
We implement a comprehensive array of security measures to maintain the safety of your personal information when you place an order or access your portal.
Your sensitive data is protected using secure server hosting infrastructures and industry-standard SSL (Secure Socket Layer) encryption technology. This ensures all communication between your browser and our servers remains private, encrypted, and safe from unauthorized intercept.
Your Rights
Depending on your geographical location, you have rights regarding your personal data. These rights help you maintain control over how your data is processed, viewed, and updated:
Right to Access
Request details of the personal data we hold about you.
Right to Correction
Request corrections to any inaccurate or incomplete details.
Right to Erasure
Request the deletion of your personal account info from our database.
How to exercise your rights?
If you wish to request access, correction, or deletion of your information, simply reach out to our privacy coordinator. We will respond to your requests within standard statutory timelines.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When updates are published, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this page periodically to stay informed about how we are protecting your data.