Terms & Conditions
Please read these terms and conditions carefully before accessing our website or placing an order with us.
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Agreement to Terms
By accessing our website or placing a bulk order with …………….., you agree to bound by these Terms and Conditions. These terms apply to all international and domestic business transactions, sample developments, and manufacturing contracts.
Manufacturing & Quality Standards
As a specialized manufacturer, we ensure that all leather and other items meet the specifications agreed upon in the Proforma Invoice (PI). Please note:
Natural Variations
Natural things are inherent characteristics and are not considered as defects.
Sample Approval
Production begins only after the physical sample or digital specification is approved by the client.
Order Placement & Payments
For international export orders, the following payment terms generally apply unless otherwise negotiated:
- A standard Full/ advance payment is required to initiate the procurement of raw materials and production.
- The remaining balance is typically due upon presentation of shipping documents (BL/AWB) .
- All banking charges are the responsibility of the buyer.
Shipping and Delivery
……………. ships products globally via sea or air freight. Our standard delivery terms are FOB (Free On Board) as specified in the invoice.
While we ensure timely dispatch from our unit in Kolkata , we are not liable for delays caused by customs clearance or international shipping carriers.
Inspection & Replace
Clients are requested to inspect shipments within 7 days of receipt. Due to the custom nature of export manufacturing, we have no return and refund policy replacement is the only option and it will be accepted if the products do not match the approved samples or technical specifications. Any claims must be submitted in writing with photographic evidence.
For domestic we are having, exchange and replacement policy.
Force Majeure
EMA is not liable for any failure to perform its obligations where such failure results from any cause beyond our reasonable control, including but not limited to mechanical failure, natural disasters, or government trade restrictions.
Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes arising from our business transactions shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
Inquiries & Contact
For detailed inquiries regarding our business terms, please contact our export division: